Purpose of processing
FLEUROP INTERFLORA will collect and process your personal data, including the personal data of the order recipient, for the following purposes:
- managing the order you sent us, including any questions related to it,
- and sending any commercial communications regarding FLEUROP INTERFLORA’s products and services.
Under no circumstances will this processing involve making automated decisions based on this data.
The legal basis for processing
Depending on the purpose for which your data is used, your data will be processed pursuant to the following legal basis:
- execution of the contract to process the order that was submitted,
- and the interested party’s consent to be sent commercial communications.
Interested parties who do not allow their personal data to be processed may not be able to enjoy certain futures and functionalities by FLEUROP INTERFLORA.
Communication of personal data
Third parties will only have access to the personal data if FLEUROP INTERFLORA is legally required to provide it to them by law, in a legal proceeding, or to investigate suspicious activity.
FLEUROP INTERFLORA may also use other companies to provide information technology (IT) support and, if applicable, to advertising companies to send out relevant information on FLEUROP INTERFLORA. In order to provide services on behalf of FLEUROP INTERFLORA, these third-party companies may need to access certain user data and information.
Insofar as the provision of the service offered by FLEUROP INTERFLORA may entail processing orders and shipping them outside the European Union, FLEUROP INTERFLORA may make international data transfers to countries that may not guarantee the same level of protection for the transferred data, in order to process the order and execute the contract signed with the interested party. FLEUROP INTERFLORA will only transfer its clients’ personal data as necessary for executing the contract and the order (delivering flowers or gifts in another country). In these cases, the personal data will be transferred to the corresponding partner company in the receiving country using software that FLEUROP INTERFLORA has for such purposes.
Retention of personal data
Any personal data that is provided will be processed as long as the relationship remains in force and orders are processed. Once this relationship is terminated, the data will be duly blocked so long as legal liabilities may derive for the parties, for no longer than six years, and if your data is processed for promotional purposes, until the interested party withdraws consent or requests the data to be deleted; and even after withdrawal of consent, the data will be processed so long as legal liabilities may derive for the parties, for a maximum of six years.
How interested parties may exercise their rights
Pursuant to the applicable legislation, FLEUROP INTERFLORA is committed to respecting the confidentiality of its users’ personal data and to ensuring that interested parties may exercise, at any time and in the terms set forth by the legislation in force, their rights to access, rectify or delete their data, and to request limitations on or oppose the processing of their personal data, or to request the portability of their data, by sending a written request clearly indicating the right they would like to exercise, and sending it to the address specified above or by e-mail to the address email@example.com.
Similarly, you may also withdraw your consent to receive commercial communications in the terms specified under the legislation in force.
Representations and warranties
The interested party guarantees that the submitted personal data are accurate and precise, undertaking to report any changes or modifications to it. The interested party also guarantees that the order recipients have been informed and that they have consented to having FLEUROP INTERFLORA process their personal data as specified in this clause for the purposes indicated above and to comply with provision of the aforementioned service.
Any harm or losses caused to FLEUROP INTERFLORA or any third parties due to the communication of erroneous, imprecise or incomplete information on the record forms will be the sole liability of the interested party.